The support module is used for documenting the customer support experience for a company. It can be used by multiple staff members to record the possible multiple steps in a problem resolution.
Key Features Of The Support Module
- Ability to record support issues from clients
- Can link to a contact and staff record
- Can link to a campaign record
- Can link to a vendor record
- Ability to link to media files
Posts
1 comment:
blog hopping :)
Post a Comment