Introduction To The Returns Module

The RMA module is design to record instances where a customer was issued a confirmation to return a product for repair or return. You can record what we returned via line items (just like the line items on an invoice). You can even link a return to an invoice and you can quickly view all the returns given to a client from their client record. This is available via a customer satisfaction tab found within each client record.


Key Features Of The Returns Module
- Ability to record returns from clients
- Ability to record technician comments
- Ability to record receiving comments
- Ability to link returns to media files